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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sauranbaeva Str. 5, Almaty, Kazakhstan, 050011

The 4-star Almaty Grand Erbil Hotel features a spa center with sauna, hammam, and indoor pool, alongside a wellness complex near 28 Panfilov Heroes Memorial Park and Central Park of Leisure.

Modern Room Amenities

Guest rooms at Almaty Grand Erbil Hotel include flat-screen TVs with satellite channels, minibars, and air conditioning. Select rooms feature seating areas and spa baths, while others offer city views from private balconies.

Dining With Live Music

Two onsite restaurants serve daily meals, complemented by live music performances featuring klarinet and organ. The poolside bar and coffee shop provide additional dining options.

Leisure Facilities

The Grand ERBIL Hotel maintains an indoor pool, Turkish bath, and barbecue facilities. A tour desk assists with local excursions to MEGA Park and Colibri shopping centers.

Airport Transport Services

Located 5 miles from Almaty 2 and 6 miles from Almaty International Airport, the hotel provides free roundtrip airport shuttles. Notable landmarks within reach include the Museum of Kazakh Musical Instruments and Gabit Musrepov Theatre.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King Size Bed
City view
Heating
Bathtub
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Standard Twin Room
Max:
2 persons
295 sq. feet 
Bed options:
2 Double beds
City view
Heating
Bathtub
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Standard Double Room
Max:
2 persons
110 sq. feet 
Bed options:
1 Single bed
City view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Almaty 7.6 mi
Airports
Almaty International (ALA) 4.3 mi
Train
Almaty 1 Train Station2000 ft
Almaty 2 Train Station 4.4 mi
Metro stations
Raiymbek batyr 4.5 mi
Zhibek Zholy Metro 5.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Sauranbaeva Str. 5, Almaty, Kazakhstan, 050011
Map view
Sauranbaeva Str. 5, Almaty, Kazakhstan, 050011
Nearby
Alibi Dzhangildin Statue
1700 ft
Arman
1700 ft
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2200 ft
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Sfc
2200 ft
Rikharda Zorge 18
Sharis
2500 ft
Rikharda Zorge 2A

Reviews and Ratings

Feedback from previous guests about their experience.
70%
enjoyed the hotel and would happily return
7.0/10
Very good
Rooms
8.2
Location
7.8
Service
7.4
Dining
5.6
Guest reviews
7.0/10
based on 5 reviews
5.5
5.5/10 based on 582 reviews
Rufus
United States of America, February  2025
7.6/10

I had a lovely stay at this hotel, which had a convenient location near the railway station. The rooms were clean and comfortable, providing a nice space to relax. However, the dining options were somewhat limited, and the breakfast could use some improvement. Overall, it's a decent choice for the price, especially considering the good service I received during my visit.

Rooms
8.0
The rooms were clean and comfortable, perfect for unwinding after a long day.
Service
9.0
The staff were attentive and made sure I had what I needed throughout my stay.
Location
9.0
The hotel is conveniently located close to the railway station, making it easy to explore the area.
Dining
5.0
While breakfast was included, the options were quite limited and could use some variety.
Facilities
7.0
The hotel provided essential amenities but nothing too extravagant.
Jay
United States of America, January  2025
7.0/10

I had a pleasant stay at this hotel, with clean and comfortable rooms making it a cozy retreat. The location was convenient, especially being close to the railway station, which was a real plus for my travels. Although the dining experience left something to be desired with limited choices, the overall ambiance made up for it. I also appreciated the facilities, but there was room for improvement here as well.

Rooms
8.0
The rooms were clean and comfortable, providing a cozy atmosphere for my stay. I felt like I got solid value for what I paid.
Service
7.0
Service was decent, though not outstanding. I felt like it could have been more attentive at times.
Location
9.0
The location was quite convenient, situated right next to the railway station which made onward travel a breeze. I really enjoyed my journey across the steppe from here.
Dining
5.0
Dining was included, but the selection was a bit odd, with a limited variety not meeting my expectations.
Facilities
6.0
Facilities were adequate, but not luxurious; they could use some enhancement for a more comfortable stay.
Donald
United States of America, November  2024
7.4/10

I recently stayed at this grand hotel and found it to be a beautiful experience overall. The rooms are spacious and well-appointed, providing a comfortable retreat. The dining options were decent, but I would have liked a bit more variety. The hotel facilities, including the pool, were impressive. While the service was generally good, there were a few areas that could use improvement, making it not quite perfect. The location was convenient for exploring the area, but there were some security concerns nearby.

Rooms
9.0
The rooms were spacious, modern, and clean, offering a relaxing atmosphere.
Service
7.0
The service was generally good, but there were moments when the staff seemed a bit overwhelmed.
Location
6.0
The hotel had a convenient location for sightseeing, but the area felt a bit dodgy at times.
Dining
7.0
Dining options were decent, though I felt the breakfast could have offered a bit more variety.
Facilities
8.0
The hotel facilities, especially the pool, were well-maintained and inviting.
Barbara
United States of America, November  2024
7.0/10

I had a good stay at the hotel, where the rooms were clean and spacious, making me feel comfortable. The location was quite convenient for quick access to the airport. However, the dining options were not the best, and the service could have been quicker. The amenities were nice but fell slightly short of expectations in terms of luxury.

Rooms
8.0
The rooms were clean, spacious, and comfortable, allowing for a good night's rest.
Service
7.0
The service was friendly, but I did notice it took a bit long to get room service.
Location
9.0
The hotel is conveniently located for quick access to the airport, which was really helpful for my travels.
Dining
5.0
The dining experience was underwhelming, as the breakfast options were quite limited and not very appealing.
Facilities
6.0
The hotel had decent amenities, but they didn't feel particularly luxurious.
Stanley
United States of America, November  2024
6.8/10

I had a pleasant stay at this grand hotel, with clean and comfortable rooms providing a good night’s sleep. The service was prompt and attentive, though it could have been a bit warmer. The location was convenient for accessing the nearby airport, but the area around the hotel felt a bit rough. The dining experience had some highlights, but the food options were slightly limited. Overall, the price reflected the quality of the stay, making it a decent choice.

Rooms
8.0
The rooms were clean and comfortable, providing a great haven after a long day.
Service
7.0
Service was prompt and attentive, though a little more warmth would have enhanced the experience.
Location
6.0
The hotel was conveniently located near the airport, making travel easy, but the surrounding area felt a bit dodgy.
Dining
6.0
The dining options included a homemade breakfast, but I found the variety a bit limited.
Facilities
7.0
The facilities were satisfactory, though not particularly outstanding for a grand hotel.
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Rooms and Guests2 Guests, 1 Room